Privacy

Effective date: 11-03-2026
Business name: Fullscape
Legal entity: VOF
Address: Kloosterstraat 49, 2021 VK Haarlem, The Netherlands
Email: jordan@fullscape.com
Phone: +31 6 45340401
Website: https://www.fullscape.io

1. Introduction

This Privacy Policy explains how Fullscape collects, uses, stores, and protects personal data when you visit the website, contact Fullscape, book a call, or engage Fullscape for services.

Fullscape is committed to handling personal data with care and in accordance with applicable privacy laws, including the GDPR where applicable.

2. Data Controller

The data controller responsible for the processing of personal data under this Privacy Policy is:

Fullscape
Kloosterstraat 49, 2021 VK Haarlem, The Netherlands
jordan@fullscape.com
+31 6 45340401

3. Personal Data We Collect

Fullscape may collect the following personal data:

  • name;
  • business name;
  • phone number;
  • website URL;
  • email address, where provided through contact or booking communications;
  • information you submit through the contact form;
  • information you submit when booking a discovery call;
  • technical and usage data collected through analytics and cookies, such as IP address, browser type, device information, pages visited, and interaction data.

Fullscape does not offer user account registration on the website.

4. How We Collect Personal Data

Fullscape collects personal data when you:

  • fill in a contact form;
  • book a call or meeting;
  • communicate by email or phone;
  • browse the website;
  • make a payment or enter into a service relationship.

5. Purposes of Processing

Fullscape uses personal data for the following purposes:

  • to respond to enquiries;
  • to communicate about potential services;
  • to schedule and manage discovery calls;
  • to provide graphic design services and client support;
  • to manage billing and payments;
  • to improve website performance and user experience;
  • to maintain security and prevent misuse;
  • to comply with legal, tax, and administrative obligations.

6. Legal Bases for Processing

Fullscape processes personal data on one or more of the following legal bases:

  • pre-contractual steps, where data is needed to respond to an enquiry or discuss services;
  • performance of a contract, where data is needed to provide agreed services;
  • legal obligation, where Fullscape must keep records or comply with legal requirements;
  • legitimate interests, including operating the business, securing the website, and improving services;
  • consent, where required for certain cookies or tracking technologies.

7. Sharing of Personal Data

Fullscape may share personal data with trusted third parties where necessary for the operation of the business, including:

  • Webflow, for website hosting and website operation;
  • Stripe, for payment processing;
  • banking providers, for payment handling;
  • Google Analytics, for website analytics;
  • scheduling or meeting tools used for discovery calls;
  • professional advisers such as accountants, legal advisers, and regulators where required.

Fullscape does not sell personal data.

8. International Transfers

Because Fullscape serves clients in multiple countries and uses online service providers, personal data may be processed outside the European Economic Area.

Where this happens, Fullscape will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable law.

9. Retention of Personal Data

Fullscape keeps personal data only for as long as necessary for the purposes described in this Privacy Policy.

As a general rule:

  • contact enquiries are kept for up to 15 days, unless further correspondence is necessary;
  • client project files may be retained indefinitely for continuity, recordkeeping, and service history;
  • financial records, invoices, and payment-related information may be retained for as long as required by applicable legal, tax, or accounting obligations;
  • analytics and cookie-related data are retained according to the settings of the relevant platform or tool.

If retention is no longer necessary, Fullscape will delete or anonymise the data where reasonably possible.

10. Cookies and Analytics

Fullscape uses cookies and similar technologies on the website. Some cookies are necessary for the functioning of the website, while others are used for analytics.

Fullscape uses:

  • Webflow-related website cookies;
  • Google Analytics;
  • a cookie consent mechanism provided through Finsweet.

For more information, please see the Cookie Policy.

11. Your Rights

Subject to applicable law, you may have the right to:

  • access your personal data;
  • request correction of inaccurate data;
  • request deletion of your data;
  • request restriction of processing;
  • object to certain processing;
  • withdraw consent where processing is based on consent;
  • request portability of your data, where applicable;
  • lodge a complaint with a supervisory authority.

Requests may be sent to jordan@fullscape.com.

If you are located in the Netherlands, you may also lodge a complaint with the Dutch Data Protection Authority.

12. Security

Fullscape takes reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or unlawful disclosure.

However, no digital transmission or storage system can be guaranteed to be completely secure.

13. Third-Party Content

The website may contain embedded or linked third-party content, including LinkedIn content. When you interact with third-party content, those third parties may collect data according to their own privacy policies.

Fullscape is not responsible for the privacy practices of third-party websites or platforms.

14. Business Data Only

Fullscape primarily provides services to business clients. Where business contact details are processed, Fullscape will handle them in accordance with this Privacy Policy and applicable data protection laws.

15. Changes to This Policy

Fullscape may update this Privacy Policy from time to time. The latest version will always be published on the website with the updated effective date.

16. Contact

If you have questions about this Privacy Policy or how Fullscape handles personal data, please contact:

Fullscape
Kloosterstraat 49, 2021 VK Haarlem, The Netherlands
jordan@fullscape.com
+31 6 45340401

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